We put all our energies into enhancing ours and our client’s businesses.
We deliver excellent services, consistently monitoring our system of quality control.
We are dedicated to satisfying client needs and honouring our commitments to them.
We lead from the top and are easily accessible. All assignments are partner led.
We retain intelligent, capable and competent staff giving due attention to our clients’ needs for skilled professionals.
At Baker Tilly we believe in a client focused and partner led approach aimed at delivering total client satisfaction. Our clients benefit from outstanding personal service backed by a global network to support them as they grow regionally and globally. It is our strong relationship with other Baker Tilly International member firms that is the key factor enabling us to overcome time and cross border complexities to deliver a quality service. Each of the network’s 165 member firms is independent and autonomous; however we have chosen to work together, resulting in strong professional relationships and efficient collaboration. Baker Tilly’s service approach is based around a lead partner who serves as the single point of contact for a client, irrespective of the size of engagement, co-ordinating all work being carried out and insuring it is completed to the highest standards, within budget and deadline. Baker Tilly assigns personnel (including partners) based on the knowledge, skills, and abilities required in the circumstances and the nature and extent of supervision needed. We ensure that engagements are constantly performed in accordance with applicable professional standards and regulatory and legal requirements and that Baker Tilly or the engagement partner issues reports that are appropriate in the circumstances.
Baker Tilly has sufficient personnel with the capabilities, competence, and commitment to ethical principles necessary to perform its engagements in accordance with professional standards and regulatory and legal requirements. Baker Tilly is client focused, we assign responsibility for each engagement to a partner who has the appropriate capabilities, competence, authority, and time to perform the role. Through our membership of Baker Tilly International, the world’s 8th largest accountancy and business advisory network, we are able to provide premier advisory services worldwide, drawing on internationally recognised industry and service line experts in 147 countries. Baker Tilly has access to the Baker Tilly International talent pool that includes 28,000 people in the 165 independent member firms across 147 countries worldwide. Complementing our local team of specialists who have the expertise and understanding necessary to navigate the unique dynamics of doing business in Botswana, Zambia, Malawi and Zimbabwe, through our membership of Baker Tilly International we are able to draw on internationally recognised industry and service line experts in the over 147 countries worldwide to deliver practical solutions to our clients.
Commitment to quality
All firms within the Baker Tilly network adhere to consistently high-quality standards and share skills, resources and expertise to create best practice. All members have to meet strict quality guidelines laid down by the network’s technical team. Regular Quality Assurance and Peer review visits are carried out to member firms. Sharing good working practices helps to maintain high-quality levels and consistency of approach to work carried out by member firms.